Stretch It Out!
Many of us spend a sizable part of our workdays at our desks (as much as 7.5 hours each day, according to a 2013 survey). Researching, reporting, blogging, brainstorming, meeting - you name it, we're ...
Need More Sales? Use the LAGO approach.
You have a proposal meeting with a prospective client. You've done your homework, and you're confident your product/service can be THE solution for the prospect. How do you navigate the interaction to ...
The 3 “R’s” of Entrepreneurship
In childhood, we were introduced to the concept of the 3 "R's" (reading, writing, and 'rithmatic), which became a foundation on which our educational careers were built. The 3 "R's" of Entrepreneurshi ...
Put On Your Customer Goggles
As Entrepreneurs, we're on a tireless pursuit of customers. If you’re smart, you’re also on an endless endeavor to retain those customers. A big part of what keeps customers coming back is how they ar ...
6 Call Center Lessons For Your Small Business – Part 2
The call center environment is often a breeding ground for professional development. The fast-paced atmosphere fosters and hones Sales, Customer Service, Time Management, and Marketing skills, just to ...
6 Call Center Lessons For Your Small Business – Part 1
I have always believed that the call center industry was one of best breeding grounds for professional development. If you've ever worked for a call center at any level, you can attest that it can be ...
4 Tips To Keep Your Small Business Progressing
How can I keep the ball rolling and the momentum going? How can I keep my business moving forward? These are questions that I not only ask myself, but I hear from clients and colleagues often. One of ...
10 Quick & Easy Stress Relief Tips for Entrepreneurs
Feeling Stressed? Overextended? Overwhelmed? We've got a few quick and easy ways you can relieve some stress today: 1. Listen to Music. If you're feeling overwhelmed by a stressful situation, try taki ...
Progress, Not Perfection
In our rigorous pursuit of success, we entrepreneurs may sometimes get in our own way. We want the vision, exactly as it was conceived, and exactly as it is displayed on that "Dream Board" on the wall ...