Creating Successful Delegation Strategies
.Most business owners and those in leadership positions would agree that delegation is critical to managerial success, but many times we are dissatisfied with the results of what we’ve delegated. Whil ...
Choosing the Right Business Successor
All small business owners know that a day will come when they are ready to retire or move away from running the business full-time. However, that doesn't necessarily mean you want your business to ret ...
Promote Confidence and Opportunity in Your Workplace
Professionals make the leap to become entrepreneurs for a host of reasons, and dissatisfaction with former work environments probably ranks high on the list. In your pre-entrepreneurial life, you may ...
Stretch It Out!
Many of us spend a sizable part of our workdays at our desks (as much as 7.5 hours each day, according to a 2013 survey). Researching, reporting, blogging, brainstorming, meeting - you name it, we're ...
Need More Sales? Use the LAGO approach.
You have a proposal meeting with a prospective client. You've done your homework, and you're confident your product/service can be THE solution for the prospect. How do you navigate the interaction to ...
The 3 “R’s” of Entrepreneurship
In childhood, we were introduced to the concept of the 3 "R's" (reading, writing, and 'rithmatic), which became a foundation on which our educational careers were built. The 3 "R's" of Entrepreneurshi ...
Put On Your Customer Goggles
As Entrepreneurs, we're on a tireless pursuit of customers. If you’re smart, you’re also on an endless endeavor to retain those customers. A big part of what keeps customers coming back is how they ar ...
6 Call Center Lessons For Your Small Business – Part 2
The call center environment is often a breeding ground for professional development. The fast-paced atmosphere fosters and hones Sales, Customer Service, Time Management, and Marketing skills, just to ...
6 Call Center Lessons For Your Small Business – Part 1
I have always believed that the call center industry was one of best breeding grounds for professional development. If you've ever worked for a call center at any level, you can attest that it can be ...
4 Tips To Keep Your Small Business Progressing
How can I keep the ball rolling and the momentum going? How can I keep my business moving forward? These are questions that I not only ask myself, but I hear from clients and colleagues often. One of ...